Shipping & Delivery

At TechTerracon, we want to ensure your shopping experience is as smooth as possible, from the moment you place your order to the time it arrives at your door. Below, you’ll find details about our shipping methods, delivery times, costs, and other important information regarding shipping.

Processing Time

Once your order is placed, we’ll begin processing it right away. Processing time typically takes 1-3 business days, excluding weekends and holidays. During sales or peak seasons, processing times may be longer, but we’ll notify you if there are any significant delays.

Shipping Rates & Methods

We offer various shipping options to meet your needs:

  • Standard Shipping: Typically takes 5-10 business days.
  • Expedited Shipping: Typically takes 3-5 business days.
  • Free Shipping: Available for orders over 20 (only available in certain regions).

Shipping costs are calculated at checkout based on your location and the chosen shipping method. You’ll see the full breakdown of shipping costs before you confirm your purchase.

Delivery Times

Delivery times vary depending on your location and the selected shipping method:

  • Domestic Shipping (within United States): 5-10 business days.
  • International Shipping: 5-12 business days (depending on customs clearance and local postal services).

Please note that these are estimated delivery times and not guaranteed. External factors like weather, customs processing, or postal delays may impact delivery.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track the progress of your package on our website or via the shipping carrier’s site.

International Shipping

We are proud to ship internationally! However, please be aware that:

  • Customs Duties & Taxes: International shipments may be subject to customs duties and taxes, which are the responsibility of the customer. These fees vary by country and are not included in the purchase price or shipping charges.
  • Customs Delays: Occasionally, international orders may experience delays due to customs clearance. Unfortunately, we have no control over these delays, but we will assist you in tracking your package.

Address Changes

Please double-check your shipping address before submitting your order. If you need to make any changes, contact us immediately at support@techterracon.com. Once an order has been processed or shipped, we may not be able to modify the shipping address.

Missing or Delayed Shipments

If your package is delayed or has not arrived within the estimated delivery time, please contact us at support@techterracon.com, and we’ll do our best to assist you in locating your order. If your order is lost or damaged during shipping, we will work with you to resolve the issue.

Shipping Restrictions

Please note that we may not be able to ship to certain regions or countries due to local restrictions, logistics, or legal limitations. If this applies to your order, we will notify you promptly and issue a full refund.

Contact Us

For any further questions regarding shipping, feel free to reach out to our customer support team:

Email: support@techterracon.com
Mailing Address: TechTerracon, 16594 Arrow Blvd, Fontana, CA 92335, USA